Terms and Policies
We pride ourselves in our high levels of service and the goodwill we have built up with WeatherHawk® owners.
Published prices, both printed and posted on our website, are subject to change without notice. In the event of a price conflict between print publication and website prices, the website prices prevail. The exception is for specific bids or quotations, where the termination date will prevail.
Products may not be returned without obtaining a prior authorization (RMA) by WeatherHawk Customer Service. Products returned without an RMA number may be returned, unopened, freight collect, to the originating address.
WeatherHawk reserves the right to offer discounts to organizations based on special circumstances related to the order, or to individuals/companies based on large quantities purchased on a single purchase order.
WeatherHawk does not have a minimum order size or value.
Credit cards accepted
American Express, VISA, MasterCard, Discover
All quotations issued by WeatherHawk, and payments due, are to be in U.S. Dollars. Payment is accepted by approved Credit Card, Cash before Shipment, C.O.D., or NET 30 Days (on approved credit).
U.S. Federal and U.S. State Government Agencies, and NYSE listed Corporations have immediate Net 30 accounts, for all orders placed on government or company purchase orders, to an aggregate credit limit of (US) $5,000. Higher credit limits are available upon application.
Individuals and privately held U.S. Corporations may apply for initial credit approval to $5,000. Approval is based on verifiable credit history and references.
Net 30 Terms are available to Foreign Corporations registered in the United States, with U.S. offices. Approval is based on verifiable credit history and references.
All companies requesting Net 30 Terms must have a Dun & Bradstreet Rating.
This Credit Application is for companies and individuals that expect to purchase equipment from WeatherHawk on a recurring basis.
Click to download the credit application form.
WeatherHawk prices do not include sales tax, use, excise, value added or other taxes. Accordingly, buyer shall pay any such taxes attributable to the sale of goods purchased from WeatherHawk, or provide WeatherHawk with valid tax exemption certificates acceptable to the appropriate taxing authority. Tax exemption certificates must be received prior to Invoicing for goods. Taxes collected by WeatherHawk are not refundable after they are remitted to the applicable taxing authority. Taxes may or may not be collected for purchases made on the WeatherHawk website, depending on U.S. Federal and U.S. State Tax regulations in force at the time a purchase is made. Any taxes collected for website transactions will be clearly identified prior to a purchase commitment and they will be identified on the transaction receipt.
Restocking and Returns
Unused products may be returned by the original purchaser within 30 days of shipment, only with prior authorization and an RMA number issued by WeatherHawk. Upon inspection, a full refund, or credit for monies paid will be issued to the original purchaser, less freight related charges, if the goods are in unused, saleable condition.
We use United Parcel Service (UPS) as our default carrier and they have an excellent shipping record with our products.
All shipments are F.O.B. Logan, Utah, USA.
If orders are placed by phone, and exact charge billing is requested, freight and transit insurance charges will be prepaid by the purchaser, or prepaid and added to the invoice by WeatherHawk®, unless otherwise noted on shipping documentation.
If orders are placed On-Line through the WeatherHawk Store, then freight charges are calculated by UPS using their on-line rate calculation service. This service is transparent to the order process.
WeatherHawk ships Monday through Friday, except holidays. Orders will ship out same day if received before 3:00 PM MST.
Preferred Freight Carrier
WeatherHawk’s preferred carrier is the United Parcel Service (UPS). Unless otherwise stated by WeatherHawk, or specified by purchaser; all shipments will use the least expensive class of UPS service available.
Alternate Freight Carrier(s)
Alternate freight carriers may be used under the following circumstances:
– WeatherHawk determines that a lower rate is available for equal or better service to a specific location.
– UPS does not offer service to a specific location.
– You specify your preferred carrier, arrange for pickup and pay for services that are charged to your account.
We are absolutely committed to your privacy.
WeatherHawk® has created this policy to demonstrate our commitment to your privacy. This statement discloses information gathering and dissemination practices for our Web site www.WeatherHawk.com. For information about how we protect children online, click here.
We may use your IP address to help diagnose problems with our server and to administer our Web site. In the administration activity for our Web site your IP information helps us follow traffic patterns through our site so we can determine which pages are the most useful to you, our customers.
Mailing List Opting In
Any registration form on our Web site that requests contact information, such as your name, telephone number, and email address is retained as confidential information for use solely by WeatherHawk, and only for the purposes stated on the web page where the information was requested. We may use the information you provide for sending newsletters or direct mail activity, if that is stated on the web page where you entered the information; but you may always Opt-out of any newsletter or direct mail list at any time.
Mailing List Opting Out
If you are currently on our mailing list and you would like to update your address, Opt-out of a newsletter or direct mail list, or be removed entirely from our database, you can contact us as follows:
• Email: email@example.com
• Postal address: WeatherHawk; 815 West 1800 North; Logan, UT 84321-1784
• Telephone: 866-670-5982 (Toll Free USA)
• Telephone (Intl): 435-227-9802
• Fax: 435-227-9749
All Opt-in or Opt-out requests are processed promptly.
We NEVER share or sell your information to third parties that are not directly associated with WeatherHawk. If you ask questions concerning our products, and are located in an area serviced by an affiliate or representative of CSI or WeatherHawk, we will forward your information to them so that you receive the best service possible in the shortest time period.
www.weatherhawk.com contains links to other Web sites. We do not receive any compensation for links to our website. We are not responsible for the privacy practices or the content of Web sites that have linked to our site, or for sites that we have linked to for the convenience of our customers. Please review the privacy policies of all Web sites that you visit if you have concerns. If you discover objectionable content, broken links, or non-functional features when you follow links from our site, please advise us so that we can take appropriate action.
Online Order Security
The security of your personal information and credit card data is as important to us as it is to you. WeatherHawk has invested in Secure Sockets Layer (SSL) technology, to protect your credit card information within our e-commerce transaction module. You may confirm this fact by looking for the “closed lock” icon in the lower corner of your browser.
Additionally, your credit card information is not captured, or retained outside the credit card processor secure domain; nor is it ever archived by WeatherHawk. For those reasons, if you contact WeatherHawk regarding a credit card purchase, we must know the reference number of your transaction.
Cookies are information acquired about your computer by our web server. Our web server may also put cookies on your computer at times during your visit to our web site. Cookies may be used to identify you for future visits, to eliminate the need for you to enter information more than once on our site, and to generally facilitate any transactions you may choose to initiate on our Web site. Some people do not like cookies placed on their system, and this is entirely under your control. Cookies can be turned off for your computer by altering your browser preferences, and this process may be different depending on the browser you are using. Please understand that your browser must be able to accept cookies to visit some areas of our Web site, and you may be required to enter the same information more than once to complete an e-Commerce transaction with us if your cookies are turned off.
SPAM and Adware
WeatherHawk does not use SPAM bulk email processes, directly or indirectly, for the promotion of its products and services. WeatherHawk also does not utilize Adware applications to place website tracking scripts on your computer.
Changes in WeatherHawk Division Ownership
If the ownership of the WeatherHawk Division should change through acquisition, or a change of business structure involving all, or any part of the assets associated with WeatherHawk; archived and active customer information may be considered to be a part of WeatherHawk assets transferred in any such transaction.
It is our intention to treat your information with the same care and security that we treat our own proprietary information. However, your visit to our website is voluntary and if in the unlikely event that your information unintentionally gets outside our control, neither WeatherHawk, CSI, its affiliates, subsidiaries, or its employees bear any liability for the disclosure, or any subsequent damages due to such disclosure.
Questions about this policy
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact:
Mike Bolan – Division Manager
815 West 1800 North
Logan UT 84321-1784